(Entertainment)

Universal Orlando Resort

Job ID: 617384
Category: Entertainment
Career Type: Regular (Full-Time)
Location: Orlando, FL

Here you can make everyday Epic.

At Universal Epic Universe, Team Members and Guests will venture beyond their wildest imagination, traveling into beloved stories and through vibrant lands on adventures where the journey is as astounding as the ultimate destination.

Job Description & Requirements

JOB SUMMARY:

Performs office duties under regular supervision for Entertainment by performing the following duties.

MAJOR RESPONSIBILITIES:

Answers and/or fields phone calls, visitors, and questions from Internal/External guests. Directs questions and/or people to the appropriate person and/or department (when applicable). Compiles and updates call ins for division. Prepares and distributes documents and reports on a regular basis. Maintains Division wide contact information. Maintains department files, logs and records as needed. Utilizes technology, such as computers and multi-function copier to perform office duties. Communicates information in a timely and confidential manner.
Answers questions from Internal/External guests to the best of ability and/or directs inquiries to appropriate person. Collects, organizes, and distributes incoming and outgoing electronic mail and/or postal mail. Manages building printers and verifies resources are available and stocked.
Provides additional support as needed, may include special projects, maintaining inventory and/or distributing tools and resources. Responsible for training and on-boarding new team members on departmental office procedures.
Maintains break spaces ensuring area is adequately stocked and organized.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.

EDUCATION:

High school degree or GED is preferred.

EXPERIENCE:

1+ years of clerical, customer service, computer experience preferred; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

Three days learning company policies and procedures.
Required to perform simple computer tasks and pass the Internal Staffing test for Word, Excel and typing.
Typing speed of 25 wpm required.
Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE

To apply: Learn more about Universal Orlando Careers current openings and apply today at https://jobs.universalparks.com/universal-orlando-resort/ - reference this cfec.org job posting when applying.